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Terms and Conditions

BWI Garage Doors, LLC, will provide Customer with all manufacturer(s) warranty (ies).

BWI Garage Doors not including cost for processing any government required documentation including architectural approval, engineering or building permits. The owner (purchaser) accepts full responsibility for obtaining all permits and government approvals, if required BWI Garage Doors, LLC, warrants its workmanship for one year from the installation date. Notwithstanding anything to the contrary, Warranty periods for equipment installed by BWI are limited to the manufacturer’s warranty. Any Warranty provided herein applies only to the original Customer is not assignable.

BWI may in its sole discretion, elect to discharge its warranty obligation hereunder by accepting the return of any defective product and refunding the purchase price paid by Customer. This warranty does not cover any loss, damage, or defects resulting from improper or inadequate maintenance by Customer, Customer – supplied materials, unauthorized modifications or misuse, operation Outside of the manufacturer’s specifications, Improper site preparation or maintenance or for repairs not performed by BWI’s technicians, AlI used, reconstructed, refurbished or previously Owned Materials are sold “AS IS” unless otherwise so indicated in this agreement.

Installation: Installation services and labor are not included in the total job price unless otherwise specified in writing. For products to be installed by BWI, customer shall provide a safe work site and provide all required services such as; electricity,water,drainage,breathable air, permits, license,approvals,etc. Customers failure to make ready the job site prior to the arrival of BWI’s personal on any prior agreed upon installation data may result in additional charges to customer.Customer agrees to maintain the job site in a safe condition at all times and to comply with all applicable laws, statutes and regulations governing workplace safety. Customer agrees to accept full responsibility for any harm or injury to, or liability arising from work performed by BWI’s personnel while on customer’s premises,except to the extent such injury or harm was caused by the gross negligence or willful misconduct of BWI’s personnel

Deposits; Payment and Credit Terms. At time of acceptance Customer agreements to pay a product deposit of 45% for any in stock item; or a 55% for any special-order item, whichever greater. The entire Total Job Balance is immediately due upon job completion BWI does not offer cash discounts, Credit, financing, refunds, or exchange credits after work is completed. Amounts not paid within 3 calendar days from date of job completion shall bear interest at the maximum prevailing interest rate. In the event BWI engages an attorney or collection agent to collect monies due, Customer agrees to pay all costs of collection including, without limitation, reasonable attorney’s fee (at 15% of the Total Job Price) and court fees, BWI reserves the right to demand payment in advance on any contract. Failures or refusals to pay for services in advance may be deemed as a repudiation by Customer. BWI reserves the right to refuse payment via check, credit card or any other means other than cash at its sole and absolute discretion.

Cancellation.Customer has the right to cancel this Agreement without penalty within 3 days of the date this Agreement is accepted. After 3 days are subject to a restocking /cancellation fee of 25% of the Total Job amount.

Special Order items including custom made garage doors&openers can’t be cancelled cancellation requests must be in writing and before work has started.

Price guaranty. Prices quoted in this agreement are subject to change under the following conditions:

  1. The quote is not accepted  by the Customer within 10 days of delivery;
  2. Customer delays installation beyond the installation date;
  3. Changes to the date for product delivery or installation:
  4. Remote delivery:or any other changes by customer.
  5. Prices are for labor and material only. BWI is shall not be responsible for loss or damage caused by fire, theft, vandalism, or any other causes beyond its Control. customer is responsible for providing security, if required at any time.
  6. BWI Garage Doors, LLC, will not be responsible for security related costs for any reason.
  7. Customer is responsible for notifying BWI Garage Doors, LLC, Company if there are any existing components that are to be reused prior to installation of the new product.
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